FULL TIME APPLY NOW

IT Staffing Solutions May 6, 2025

Benefits

• Flexible schedule
• Health insurance
• Paid time off
• Referral program

Job description

We are looking for an outstanding Senior Technical Writer focusing on platform content to develop compelling and engaging content for our Cyber Risk Management SaaS platform. You will work in a fast-paced, collaborative team with designers, Product Managers, and Subject Matter Experts. Your role will involve creating clear, concise, and engaging content to help users navigate complex workflows, simplify intricate concepts, explain risk model outcomes to cybersecurity practitioners, and provide educational content to improve usability for both risk managers and IT security practitioners.

Responsibilities

• Develop and maintain clear, consistent, and user-centered writing style guides and standards.
• Collaborate closely with product managers, designers, engineers, and SMEs to understand user needs, product features, and target audience.
• Create compelling and informative content for various UI elements, including microcopy, tooltips, error messages, and in-app guidance.
• Conduct user research and usability testing to gather feedback and refine content.
• Ensure content aligns with overall product messaging and branding guidelines.
• Stay up-to-date with industry trends and best practices in UX writing.

Qualifications

• 5+ years of experience in technical writing B2B SaaS products.
• Experience with platform UX and content writing a must.
• Understanding cybersecurity, risk management, or related industries, preferred.
• Exceptional writing, editing, and communication skills with the ability to distill complex ideas into simple, easy-to-understand language.
• Experience writing supporting a multi-lingual platform, preferred.
• Proven ability to work cross-functionally with designers, product managers, engineers, and other stakeholders.
• Strong understanding of user-centered design principles and the role of content in creating a seamless user experience.
• Proficiency in content management systems, UX tools like Figma, and analytics tools for tracking content performance.
• Ability to thrive in a fast-paced, agile environment and manage multiple projects with tight deadlines.
• Self-starter with the ability to work proactively and take ownership.
• You have a proven ability to research and quickly understand unfamiliar technical concepts.

What  Offers You

• Innovative company culture
• Flexible work schedules
• Family paid leave
• Paid healthcare for employees
• 401k
• Professional development & career advancements
• Flexible paid time off
• Employee referral bonus

Accommodations and Accessibility

We want to ensure you’re able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We’ll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.