FULL TIME APPLY NOW

IT Staffing Solutions June 11, 2025

Benefits

• 401(k) 6% Match
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Job description

You will be our Senior Business Analyst,responsible for driving innovation, standardization and efficiency within our insurance systems.

The successful candidate will have demonstrated excellent analytical and problem-solving skills, be solution driven, and possesses the ability to collaborate effectively with cross-functional teams. This individual will be an integral part of the Insurance Portfolio team, who is committed to excellence and who will support and contribute to an environment of continuous improvement.

Your responsibilities will include:

• Analyze and document business processes and workflows and identify areas for system improvement.
• Elicit and define requirements for new features, enhancements and system integrations.
• Act as the subject matter expert for insurance systems, providing guidance and recommended best practices.
• Develop and maintain detailed business process models, use cases, functional specifications and any other required deliverables as part of the Project Management and SDLC process.
• Manage user story development documenting requirements and success criteria clearly.
• Facilitate workshops, interviews and user sessions to gather detailed requirements and feedback.
• Conduct gap analyses and propose solutions to bridge business needs with IT capabilities.
• Work with QA teams to develop test cases and validate system performance.
• Provide expert-level training and support for insurance applications, ensuring their optimal performance and availability.
• Develop and maintain comprehensive documentation for application support processes and procedures.
• Work with the Product Leader to execute product strategies that align with the company’s vision and goals.
• Assist the Product Leader with overseeing the entire product lifecycle from ideation to launch, ensuring products meet business needs and regulatory requirements.
• Collaborate with Enterprise Architecture and on the design of solutions.
• Stay current with industry trends and best practices, applying them to enhance our IT solutions.

United behind common goals

Our Purpose is to provide security and resilience in an uncertain world.

Our Vision is to be recognized as a best-in-class insurer and reinsurer utilizing deep risk capabilities to protect our customers. Blending our talent, expertise and data to provide intelligent risk solutions.

Our culture is one ofperformance and accountability. Our people are our experts and you will be empowered to apply your expertise in a supportive, collaborative and purposeful environment.

Our Values are at the heart of our business, and which guide every day actions and decision making.

• Integrity: Integrity, respect and trust are our core principles
• Customer Focused: Our customers are the reason we exist
• Solution Driven: Creating solutions is our mindset
• Diversity: Diversity, inclusion and allyship make us stronger
• Collaboration: Collaboration drives outperformance

Your skills and abilities should include:

• Bachelor’s degree in Business, IT or related a related field.
• Minimum 5-8 years of experience in business analysis, systems development, and business process management ideally within the insurance or financial services industry.
• Demonstrated track record with driving process improvements and facilitating transformation initiatives.
• Strong written, verbal, and graphic communication skills, including the ability to effectively communicate technical information to varying audiences
• Motivated, innovative, team-oriented, with strong problem-solving and project management skills.
• Excellent critical thinking and analytical abilities, particularly with regards to business process management.
• Ability to be a self-starter, prioritize, multi-task, and maintain flexibility in a fast-paced, changing environment.
• Having a service-oriented mindset when working with individuals across the organization
• Experience with Guidewire is preferred
• Medical Leave, Parental leave- 8 weeks full pay after 6 months of service.